The end of the survey is where the hard work begins…

6 July 2010

One of the most critical aspects of any survey is the extent to which it leads to high impact, sustainable and realistic action. Our approach to action planning has been developed over a number of years, working with organisations across the public and private sectors.

Our experience has enabled us to:

• Develop tailored best practice approaches and innovative action planning
• Implement high impact corporate and localised delivery
• Engage with key stakeholders
• Build action planning into “business as usual”
• Support organisations in ensuring action planning has the desired impact

A successful survey results in the creation of actions which lead to measurable improvement in organisational success. A failure to focus on creating actions not only damages the credibility of the research, but also presents a missed opportunity to use the results to the best effect.

Our creative and innovative approach to taking action translates the results and places them at the heart of organisational success. We believe it is essential that organisations are provided with the knowledge, skills and tools they require to develop their own action planning strategies and tools.

Organisations should only need us to help them with action planning in the short term. We work with clients to ensure that when conducting future research, they will have developed the skills, expertise and approach to successfully manage the process themselves.

Our action planning strategy is driven by four key concepts: Plan, Train, Develop and Track.

By using the plan, train, develop and track model, we work with organisations to develop a sustainable approach to action planning which:

• Is tailored to the specific organisational context
• Identifies the challenges to success and introduces strategies to overcome them; and more importantly how to turn them to your advantage
• Is realistic, timely and will help to embed the approach within the organisational strategy
• Identifies the best people to drive the process forward, the groups who will most likely need the most support, and where a focus on activity is needed the most.