Improving business performance

Business modelling enables us to explore the relationships between employee attitudes and organisational performance. These statistical processes let you focus on the areas with greatest impact on business performance, and ultimately offer the best return on investment.

The origins of linkage

Since the 1990s ORC International has been leading the charge in developing research approaches to explore how employee engagement levels impact on organisational performance.

ORC International’s business model

We have developed a business model that lets you identify the relationship between your employee survey data and a number of other factors, including:

• Business performance
• Employee engagement
• Customer experiences
• HR metrics

Benefits

• Get a better understanding of the causes and/or consequences of employee engagement
• Demonstrate the value of improving engagement
• Find evidence to justify carrying out employee research
• Identify the employee metrics that are linked to customer satisfaction or sales